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The Regulation and Supervision Bureau issues the first Self-Regulating Generation Licence

The Bureau has granted a Solar Photovoltaic (PV) Self-Regulating Generation Licence to Khalifa Khamis Saeed...

The Regulation and Supervision Bureau issues the first Self-Regulating Generation Licence
Book of Humanitarian Pioneers; local and international achievements - Khalifa Foundation

To take a look at the book click here

Book of Humanitarian Pioneers; local and international achievements - Khalifa Foundation
Tawdheef exhibition 2017

The Bureau will be participating in the Tawdheef Exhibition 2017 which is taking place at...

Tawdheef exhibition 2017
The Launching of new Bureau’s publications in the International Water Summit 2017

Abu Dhabi: 18 January 2017: The Regulation and Supervision Bureau (“Bureau”) has shed lights on...

The Launching of new Bureau’s publications in the International Water Summit 2017
IWS 2017

The Bureau will be participating in the 5th International Water Summit (IWS) that is taking...

IWS 2017
The Regulation and Supervision Bureau receives the “Outstanding Government Services” Award

Given the remarkable and outstanding accomplishments achieved, the Regulation and Supervision Bureau had received the...

The Regulation and Supervision Bureau receives the “Outstanding Government Services” Award
Saudi Delegation of Electricity & Cogeneration Regulatory Authority visited the RSB

The Regulation and supervision Bureau held a meeting with the Saudi delegation of Electricity &...

Saudi Delegation of Electricity & Cogeneration Regulatory Authority visited the RSB
Abu Dhabi Energy Authority chaiman visits SkyLab & meets with Singapore’s Energy Market Authority

The Abu Dhabi Energy Authority has concluded its participation at the Singapore International Energy Week....

Abu Dhabi Energy Authority chaiman visits SkyLab & meets with Singapore’s Energy Market Authority
Chairman of Abu Dhabi Energy Authority visits Singapore International Energy Week Exhibition

The Abu Dhabi Energy Authority is participating at the Singapore International Energy Week, held during...

Chairman of Abu Dhabi Energy Authority visits Singapore International Energy Week Exhibition

The Customer Metering Regulations


Distribution Companies use meters to measure most customers’ consumption of water and electricity. The resulting data is then used as the basis for the production of the customer’s bill. This process needs to be subject to practices that ensure fairness and equity for both the customer and the supplier. Both parties must understand their rights and responsibilities. Meters and their installation must be practical and accessible, and where appropriate, consistent with international standards.

The Customer Metering Regulations establish the minimum technical, design and operational criteria relating to equipment specification, quantities measured and data collected by the Distribution Company for the purposes of the production of the customer’s bill.


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Date of issue: Thu, 30 Jan 2014

Tawdheef exhibition 2017

The Bureau will be participating in the Tawdheef Exhibition 2017 which is taking place at ADNEC starting on 30 January to 01 February. The Bureau aims to attract and hire...

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We regulate the

water, wastewater and electricity

sector of the Emirate of Abu Dhabi